The hospitality staffing market is anticipated to consolidate its position in the global market, with an average compound annual growth rate (CAGR) of 6.9% expected between 2022 and 2032. Valued at USD 971.3 billion in 2022, the market is forecasted to achieve USD 1886.6 billion by 2032. Notably, in the preceding period of 2015 to 2021, the market exhibited a slightly higher CAGR of 6.5%, resulting in a market size of USD 963.4 billion in 2021.
The rapid expansion of the hospitality workforce market is driven by the recovering hotel sector, the emergence of new tourist destinations, significant discounts on travel packages, and advanced technological platforms that simplify access to travel destinations, lodging, and transportation for end users.
The hospitality industry requires skilled professionals who can enhance service quality and periodically engage in training programs to deepen their understanding of workplace culture.
The growing population and the opening of new travel locations are prompting the hospitality sector and governments to invest more capital into hotels, parks, monuments, and accommodation facilities, utilizing the latest advanced technology.
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Key takeaways:
- Market analysis explains that the market is categorized by work position, work and end user. These categories are further divided into small segments that expand their channels in multiple market spaces.
- Manager segment is the largest segment by the work position type and will hold the biggest portion of the market in the forecast period, thriving at CAGR of 4.3% through 2032. The growth of segments is attributed to leadership vacuum, rising management issues, new project-based companies setting up in FMCG and travel industry.
- Growing population along with new travels locations opening through are pushing the hospitality sector and government to invest more capital into the hotels, parks, monuments and accommodation facilities, using the latest advanced technology.
The government and its initiative have put forward the agenda of making the travel and hospitality industry survive and then get it back on track. As soon as the restriction and lockdown had been lifted, the hospitality centers started hiring new employees.
The major restrictions that hold the hospitality staffing market backward are the use of third-party services along with the incompetency of the management that fails to hire the right set of staff that helps the business is growing exponentially.
The latest trend that changes the dynamics of the hospitality staffing market is the online marking system that helps the candidate gain market according to their skillset. This way, each position, and its required skillset gets fulfilled through these operations.
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Key Segments
By Work Position Type:
- Manager
- Specialist
- Attendant
- Others (Chefs, Auditor, Receptionist)
By Work Type:
- Event Caterers
- Janitors
- Parking Attendants
- Banquet and Restaurant Servers
- Others (Prep Cooks, Housekeepers)
By End-use Industry:
- Food and Beverages
- Travel & Tourism
- Lodging
Competitive landscape:
Some of the hospitality staffing market competitors listed in the FMI’s study on Hospitality staffing market are Hospitality Staffing Solutions, Remedy Intelligent Staffing, Allinace Recruitment Agency, The Service Companies, Inc., Alrich Hospitality Staffing Inc., Bolt Staffing Services, Hospitality Staffing UK, Luxe Hospitality Staffing, and Refugee Staffing Agency.
Recent Development
- Hospitality staffing solutions has introduced its powering hospitality staffing solutions that cover workers and businesses and has also launched its new eBook named “Safety Matters: A Guide to Safety and Hospitality Contingent Labour”.
Remedy Intelligent Staffing has upgraded its hospitality staffing solutions with new best practices like introducing its app that can help the workers in finding jobs in the hospitality sector, pushing the sales of hospitality staffing solutions.
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