The global dry-cleaning and laundry services market reached USD 69.3 billion in 2022. Revenue generated by the dry-cleaning and laundry services is likely to witness USD 74.8 billion in 2023. Demand is poised to soar at 7.0% CAGR over the forecast period between 2023 and 2033. Sales are anticipated to total USD 147 billion by 2033.
Hotels and resorts might offer laundry services as an amenity to guests. This can drive demand for outsourcing laundry operations to professional dry cleaners, as it provides convenience for both guests and the establishment. Large hotel chains and hospitality groups often establish long-term contracts with laundry service providers to ensure a consistent supply of clean textiles across their properties.
Regular and thorough cleaning of linens and uniforms is crucial for maintaining a safe environment, further boosting demand for laundry services. Tourism growth in a region directly correlates with the demand for laundry services. Destinations experiencing an uptick in tourism will likely see an increased need for laundry services to support the industry.
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The competitive nature of the hospitality sector drives innovation and high service standards. Dry cleaners may need to invest in advanced equipment and technology to meet the evolving needs of their hospitality clients.
The rising e-commerce and delivery services drive the market during the forecast period. E-commerce and delivery services often require employees to wear uniforms or company-branded clothing. This can lead to a high volume of work wear that needs regular cleaning, boosting demand for laundry services.
Several e-commerce businesses deal with sensitive or specialized items, such as electronics, garments with delicate fabrics, or products with unique cleaning requirements. Dry cleaners may see increased demand for their expertise in handling these items.
E-commerce and delivery companies rely on fast operations. They might require laundry and dry-cleaning services to provide quick turnaround times to ensure that uniforms and linens are readily available for their workforce. With more people shopping online, consumers might also require dry-cleaning and laundry services for their clothing and household textiles, contributing to market growth.
E-commerce businesses and consumers are increasingly focused on sustainability. Dry cleaners that offer eco-friendly cleaning methods can attract these environmentally conscious customers. E-commerce and delivery companies might opt for uniform rental services requiring consistent cleaning and maintenance. It will help in creating a recurring revenue stream for laundry service providers.
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E-commerce companies might enter into partnerships or offer promotions with local laundry services to provide added value to their customers, further driving demand for these services. E-commerce often experiences seasonal peaks, such as during holiday seasons. This can result in surges in demand for laundry and dry-cleaning services to prepare for increased shipping and fulfillment operations.
In the wake of the COVID-19 pandemic, hygiene and safety standards have become paramount. E-commerce and delivery services might prioritize clean and sanitized uniforms and linens, increasing the need for laundry services. As e-commerce companies expand into new regions or cities, they might seek local laundry partners, creating opportunities for laundry services to expand their customer base.
Key Takeaways from Dry-cleaning and Laundry Services Market Report:
- The global market for dry-cleaning and laundry services is expected to reach a valuation of US$ 147 billion by 2033.
- Over the forecast period, dry-cleaning and laundry services sales are expected to grow at a CAGR of 7.0%.
- The United States is projected to reach a valuation of US$ 25.5 billion by 2033.
- In 2033, South Korea is projected to reach a total of US$ 8 billion.
- By service, the laundry segment is estimated to expand at a CAGR of 6.8% from 2023 to 2033.
Competitive Landscape:
Key companies are embracing eco-friendly practices, such as using eco-friendly detergents, recycling water, and reducing energy consumption to appeal to eco-conscious consumers. To increase customer retention, they offer a broad range of services beyond traditional dry cleaning and laundry, such as tailoring, shoe repair, and garment alterations.
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Key Companies in the Dry-cleaning and Laundry Services Market
- ZIPS Dry Cleaners: ZIPS provides dry cleaning services for various clothing items, including suits, dresses, and shirts. ZIPS is known for its turnaround time, often offering same-day dry cleaning services for items dropped off early.
- Alsco Pty Limited, the company offers a variety of linen and towel rental services for hotels, restaurants, and other businesses in the hospitality industry. The company offers rental and laundering services for mats, including entrance mats, anti-fatigue mats, and logo mats.
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